Most frequent questions and answers
Customer relationship management software(CRM software) improves your customer experience. This software helps you to connect with customers on each and every step. You can reach out to them when they are seeing your services and products online, reading your emails etc.
CRM system helps businesses to monitor daily activities and real time insights.CRM software automate sales, Marketing and support processes to create a better experience for both the businesses and their customers.
Yes, you can manage role and profile.
Yes, you can change the default values given for the fields.
No, you don’t need any hardware to configure the CRM software. It’s a cloud based solution.You access it on any device from anywhere.
Yes, you can.
Yes, you can access it on any devices (desktop, laptop and mobile)
Not all the CRM works offline but you can work offline with Omnibiz CRM.