Deliver great customer experience
SME Tech platform – Omnibiz.com – was launched with conclusion of a successful 3 day networking event with hosting of 150 SMEs along with distinguished industry leaders who engaged in panel discussions Mplify Limited, owners of the Vconnect brand, recently held a
Omnibiz Global Services launched an initiative called Empower, this year. Empower focuses on improving the quality of services that artisans and SMEs provide. This it does, through organizing masterclasses for specific service professionals. The masterclass does not just arm them with technicals skills, it also focused on soft skills that the professionals would need to
All is going well. You have set a rapport with your potential client, they seem to like you. You have also discussed a plan suited for them and figured out the details of the project with all the invested time. But what is the next dreadful step that will make or break your deal? Pricing.
Talking to a potential customer can be daunting. What are the questions you should be asking? How do you break the ice? How do you even get the customer to listen to you and take you seriously? Before you get intimidated by these questions, keep this in mind. The customer is already interested in you
Something that has been of major importance to companies and businesses, is identifying who the rightful customers are, and then deciding how to reach out and communicate with the prospective customers (commonly known as leads), and finally convert them into customers. Converting leads into customers can be an intimidating task. A lot of times, companies
Phones are almost next to air in the world right now. These days, people nearly bond with their phones more than they bond with other humans. You might be able to go without food for a whole day but can’t be without your phone for an hour. Phone repairs happen quite often. Phones naturally develop
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